There are a few reasons you may not be getting E-mail:

Reason (1) Spam filter offered by your Internet service provider, etc. misjudged the E-mail as spam and sorted it into spam folder.
> Check the spam folder or ask your company's network system representative if the email is sorted as spam.

Reason (2)The E-mail address you entered in registration was incorrect.
> If the email is not in the spam folder, it is not delivered to you due to email address error. If so, please notify us.

Reason (3) The email address like @icloud.com, @me.com etc.) reject our E-mail due to local policy.
> We are requesting not to reject our E-mail, but we are not sure at this point when our email will be allowed. Please try to use other email address if possible.

If you need further assistance, please contact us at business@interpets.jp

You may have created your account before. Please try logging in with the e-mail address. In case you don't remember creating the account,please use other email address to create new account.

Please click "Forget password" and enter your E-mail address. E-mail address should be registered one when you create your account.

Your log-in ID is your registered E-mail address. If you forgot your registered E-mail address, please create new account.

Log-in to Messe Frankfurt Japan Visitor Registration and click "Edit my account". 

Log-in to Messe Frankfurt Japan Visitor Registration and click "Unsubscribe (delete registration information completely.)"

No, 1 account is for 1 person's visitor registration ONLY. Please make sure all members of your group to have each own account and pre-register.

Pre-registration will close at the end of the fair. You can pre-register by the end of the fair.