Arena

Basic knowledge and latest trends of customer harassment. Preparing for legislation to combat customer harassment.

The Act on Comprehensive Promotion of Labor Policies was amended in June 2025, making it mandatory for all companies to implement measures to combat customer harassment. After the amendment comes into effect, companies that do not implement measures to combat customer harassment will be subject to advice, guidance, warnings, or public disclosure.

Here, we will explain the measures companies should take to prevent customer harassment.

Can you trust those claims? ~The truth about advertising claims and the Pharmaceutical and Medical Device Act, which will help you choose pet food~

Presented by: Japan Pet Food Association/Pet Food Fair Trade Association

There are many advertisements about the usefulness of pet food and pet supplements, but what is the truth behind them? In this session, we will explain the truth behind pet food advertisements.

Presented by:Japan Pet Products Manufacturers Association

We will hear from our member companies about new entrants from other industries, new product developments that transcend the boundaries of pet species, and innovative new product developments for the same pet species, as well as the difficulties they faced and their enthusiasm for development.

This is a fun and easy workshop where you can make cute pet accessories.
Participation fee: 900 yen (tax included) - please pay in cash at the reception on the day.

*Applications for participation will be accepted from this page starting Monday, March 2nd. Thank you for your patience.

Presented by: Special One Crew Association(SOA)

Approximately 13 students from the second batch of the S-1 Academy (sponsored by SOA), which opened in June 2024 to develop the next generation of leaders in the pet industry, will give passionate presentations on the business plans and initiatives they have developed over the course of a year at the Academy to realize a society in which pets and people can coexist.

Learn your dog's true feelings from their signs! ~For a happier life with your pet! Recommendations for "listening to your pet"~

If you can read the signs from your dog's actions and behavior and empathize with their feelings, you can change the way you interact with them every day and create happier times with them. Here are some hints on how to do this: the concept of "listening to others" and some practical tips.

Mastering "Inurobics"!  Deepen your bond with your dog through practical training

”Inulobix" is ​​a fun and easy way to deepen your relationship with your dog.

Captain Suzaki will provide practical instruction on effective training methods. Learn about Inulobics and achieve healthy daily lives with your beloved dog!

Presented by: Japan Pet Food Association
Supported by: RISSHISHA Animal College

The school dog is coming! Anyone can participate, whether you have a pet or not. Students from the school will give one-on-one lessons.

For your dog's first time, we will conduct communication training while interacting with him, including holding him for the first time.

If you are bringing your dog, we will have disaster prevention training etc.

We are here to help with any pet-related issues. For small animals such as dogs, cats, rabbits, and guinea pigs, we can help with not only illnesses but also prevention, discipline, and problem behaviors.